A great Honour invited to speak to staff Picker Institute Europe October 27th

Hi 

with great thanks to Andrew McCulloch, Chief Executive and all the team at the Picker Institute Europe  for inviting me  to speak to all staff  on October 27th  

I have had the privilege to speak with and meet many of the team at events on my tour and feel so very honored to be invited to speak at a staff seminar 

i look very much forward to meeting everyone on the day 

about The Picker Institute

The Picker Institute is an international charity working across social and health care. Established in 2000, the organisation continues to have a significant impact in the field of person and family centred care.

We use patient experience of healthcare to identify priorities in delivering the highest care quality. We measure experiences to uncover incidences of excellent and poor healthcare delivery. We work across health and social care systems to support organisations to improve the quality of patient care.

Our approach underpins quality measurement in both the USA and the UK with the ‘Picker Principles of Care’ an internationally renowned quality improvement framework.

Whether it’s designing and delivering the first national NHS patient experience survey in England, co-ordinating the largest staff survey in Europe, pioneering innovative improvement interventions such as Always Events®, or working with individual providers and healthcare commissioners to improve service delivery, we are committed to sharing our knowledge and expertise, alongside developing new services and tools that enable people’s experiences to be an integral part of delivering the highest quality care for all, always.

Always Events is a registered trademark of the Institute for Healthcare Improvement.

http://www.pickereurope.org/


Thanks for reading my blog, You can now view my 8 short flims here! http://tommy-on-tour-2011.blogspot.co.uk/2014/05/my-mums-name-was-joan-this-is-our-story.html