Tuesday, 24 June 2014

Today - speaking Care Inspectorate Admin Development Day


Wednesday 25 June 2014

§   Have a deeper knowledge and understanding of our core business and how we all contribute to improving care for people who use care services.
§   Have a deeper understanding of a rights based high quality, safe and compassionate care and how we all contribute to this.
§   How involving people in our work is so vital to meeting our strategic objectives.
§   Launch the learning and development pathways for admin staff – the important of continuous professional development in an emerging landscape of tighter financial constraints, technological advances and increasing societal expectations.

9.15am                 Arrivals and Registration - Tea/coffee/bacon rolls/egg rolls

9.30am                 Welcome and Introductions
‘The Care Inspectorate Vision, Values and Purpose’ and how the Business Support Service is a vital component to our success - Annette Bruton, Chief Executive

10.00am              A ‘Journey Through Care’ - Johnny’s Story, Kibble Education and Care Centre
10.30am              Whose responsibility is it any way? - Public Protection, Fiona Stevenson, NSPCC

11.20am               COMFORT BREAK

11.40am               ‘A Carer’s Story’ – Experiences of Dementia - Tommy Whitelaw, Carer/
                                Health & Social Care Alliance  

12.30pm               BUFFET LUNCH (opportunity for networking)

1.30pm                 ‘If it weren’t for the business support service’ - Robert Peat, Director of Inspection

1.40pm                 Quality Assurance – What it means for us and our role within it?
Helen Happer, Head of Quality & Improvement

2.10pm                 Learning & Development PathwaysGeneric Courses Available overview by
Carol Grieve, Business Support Manager

2.30pm                 COMFORT BREAK (take coffee back to table)

2.40pm                 New Admin Award – What will it look like? And when will it be available?
Joe McGhee, Inspection Award Co-ordinator

3.00pm                 Question Time – Annette Bruton, Robert Peat, Carol Grieve, Kath McCabe, Joe McGhee
3.20pm                 Reflections and Summary of Day – Robert Peat, Director of Inspection

3.30pm                 Close 

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The summary report from last year’s ‘What Matters to You?’ Day is now available to download.

The summary report from last year’s ‘What Matters to You?’ Day is now available to download. ‘What Matters to You?’ Day takes place...